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Dental Office Administrator

Program

Designed for individuals aspiring to start a career as a dental office Administrator. Whether you’re new to the field or seeking a career change, this comprehensive 6-month program will equip you with the essential skills & knowledge.

The program includes:

  • 8 online modules (total of 37 lessons)
  • 12 live sessions with trainers
  • 10 projects marked by trainers
  • 10 hours of Job Shadowing
  • Final Exam
  • 3-week Practicum
  • Job application training

This program is ideal for those with:

  • Strong English language skills.
  • Strong computer skills.
  • Customer service experience.
  • Motivation to learn in an online environment.

Next Program Start Date:
September 4, 2025
January 2, 2026
May 4, 2026

REWARDING
CAREER

CAREER
OPPORTUNITIES

  • Dental Office Administrator
  • Dental Receptionist
  • Dental Administratie Assistant
  • Dental and Specialist Offices

AVERAGE
WAGE

$26/h*alis.alberta.ca – 2024

To enroll into Dental Office Administrator Program, you must complete admission requirements and
pay a registration fee.

Apply

Graduate Story

Curious what it’s like to study with us? Watch our grad share her journey and success.

 

Dental Office Administration

Continuing Education Courses

Designed for practicing dental office administrators seeking to enhance or refresh their skills, these courses provide opportunities for professional development and continuous education.

60 hours

$749.00

Want to gain confidence in dental terminology, procedures, and records? Our Fundamentals of Dentistry course gives you the essential knowledge and skills to excel in a dental office.

By the end of this course, you’ll be able to:

✅ Understand and use dental terminology like a pro
✅ Identify tooth anatomy & functions for accurate record-keeping
✅ Navigate dental procedures with ease
✅ Master dental coding to streamline billing and insurance claims

Enroll

80 hours

$999.00

Want to take control of a dental office schedule with confidence? Our Dental Software & Scheduling course gives you hands-on experience with Curve Hero, the leading dental software, so you can manage patient appointments with precision and ease.

By the end of this course, you’ll be able to:

✅ Create and manage patient profiles effortlessly
✅ Efficiently schedule and fill appointments to maximize productivity
✅ Handle cancellations and last-minute changes smoothly
✅ Communicate effectively with patients to ensure continuous care

Enroll

40 hours

$499.00

Want to confidently navigate dental insurance and ensure smooth billing processes? Our Managing Dental Insurance course equips you with the knowledge to handle government and private insurance plans, making you an invaluable asset to any dental office.

By the end of this course, you’ll be able to:

✅ Understand benefit limitations, exclusions, and coordination of benefits
✅ Determine the order of liability for accurate insurance claims
✅ Manage predeterminations and process dental claims efficiently
✅ Handle copayments, assignment of benefits, and explanation of benefits with ease

Enroll

40 hours

$499.00

Strong communication is the key to building patient trust and ensuring a smooth dental experience. Our Dental Patient Communication course equips you with the skills to handle in-person, phone, email, and text interactions professionally and confidently.

By the end of this course, you’ll be able to:

✅ Communicate clearly and effectively with patients in any situation
✅ Use professional phone, email, and text etiquette to enhance patient relations
✅ Navigate patient communication laws to ensure compliance
✅ Explain dental procedures and medical terms in a way patients understand

Enroll

40 hours

$499.00

Want to confidently manage a dental office’s financial systems? Our Managing Financial Systems course gives you the skills to handle payments, track revenue, and keep financial operations organized—making you an essential part of any dental practice.

By the end of this course, you’ll be able to:

✅ Manage accounts payable and accounts receivable with confidence
✅ Process daily transactions and balance payments accurately
✅ Ensure smooth financial operations to keep the practice profitable
✅ Get introduced to dental office marketing to support business growth

Enroll


Is a Career in Dental Office Administration Right for You?


Take our quick quiz to discover if this career path is your perfect fit. In just a few minutes, you’ll gain valuable insights and guidance on your next steps.

Take the Quiz

Is a Career in Dental Office Administration Right for You?

Meet Our Team

coralie di massa

Coralie Di Massa

Head Trainer

Meet Coralie Di Massa, our trainer who specializes in dental office administration. With over a decade of practical knowledge as…

shannon matlock

Shannon Matlock

Program Trainer

Meet Shannon Matlock, a dedicated and accomplished Registered Dental Assistant (RDA) with an impressive 23 years of experience in the…

deena kordi

Deena Kordi

Program Trainer

Introducing Deena Kordi. Deena has dedicated 17 years to the field of dentistry, showcasing her versatility in various roles, including…

Susan Fonseca

Program Manager

Meet Susan Fonseca, our Program Manager and a dental professional that has served as a dedicated RDA, Administrator, Office Manager,…

anastasia husieva

Anastasia Husieva

Program Coordinator

Meet Anastasia Husieva, our dedicated Program Coordinator at Dental Choice Academy. With a commitment to student success, Anastasia serves as…

Frequently Asked Questions

What is the dental office administrator program format?

The program is comprised of 7 online modules, 13 virtual real-time expansion sessions with a trainer, and a three-week on-site practicum.

What is the in-office practicum?

The on-site practicum is a 3-week, full-time, unpaid commitment of hands-on experience in a dental office. Students are required to actively seek their own practicum placements with our structured guidance. As practicum placement could lead to a job opportunity, it is ideal for students to find one in their local area. For those who need additional support, placements may still be available at one of our Dental Choice clinics in Edmonton, Calgary, or Red Deer.

Can I complete the program while studying or working?

Yes, you can! Depending on your prior experience and study habits, you would dedicate between 1 to 3 hours per day to complete the program. This flexibility allows you to balance your studies with your current work and life commitments. You can access the course from your computer or phone during a time that is convenient with your schedule.

Is the job of a dental receptionist/administrator in high demand?

Yes, dental receptionist/administrator jobs are in high demand in Alberta. There are approximately 3,000 dentists in Alberta, and each of them require a receptionist/administrator to keep their office running smoothly. However, there is a shortage of trained receptionists/administrators who can fill these positions; by enrolling in our comprehensive Dental Office Administrator Program, you will gain the knowledge and skills needed to become a top candidate for these positions.

Would I be able to work at any dental office after completing the Dental Office Administrator program?

The program is designed to provide you with the necessary skills, and knowledge required to work in any dental office.

What are the available payment options?

We provide two payment options for your convenience:

Option 1: Pay in Full (e-transfer)
You have the option to pay the full amount upfront using e-transfer. This ensures a hassle-free and immediate completion of your payment.

Option 2: Payment Plan
We offer a convenient six-month payment plan option. This allows you to budget accordingly while pursuing your education and career goals. Request a copy of the payment plan agreement for additional details.

Where Our Students Are From

pie chart showing where all DCA students are from

Curved

Testimonials

quote
As a practicing dentist, I know how important it is to have a dental practice that's well-organized and works efficiently. Dental Choice Academy had meticulously crafted a curriculum that caters specifically to the needs of dental office administrators. This program is fantastic for beginners who want to learn about running a dental office, and it's also really useful for those who already have some knowledge but want to improve even more. What really stands out is that Dental Choice Academy is part of a company that actually operates dental offices every single day. This makes the program reliable and practical. When you join this program, you're not just reading from books – you're learning from the real experiences of folks who've made dental offices run smoothly."

Dr. Daniel Bargrizan

Dentist, Edmonton, AB.

Reviewer
quote
The Dental Choice Academy reinvented my ability to provide excellent customer service. The experience behind the instructors that held the online teaching sessions allowed me to gain the knowledge of the more technical side of Dentistry."

Kiersten Lloyd

Sterilization Technician & Dental Choice Academy Student, Edmonton, AB.

Reviewer
quote
I am thoroughly impressed with the amount of knowledge I have gained from this program content. I highly recommend it to anyone who is looking to enter a career in Dentistry. This course has taught me a lot more than just Dental Administration but has given me deeper insight on Dentistry."

Melanie Ouellet

Dental Choice Academy Student, Edmonton, AB.

Reviewer
quote
This course has been super helpful in getting to know the dentistry industry, it's extremely thorough and the expansion sessions are extremely helpful in wrapping up the module and gaining a better grasp on the information, everyone is so kind and generous and willing to assist!"

Anika Parslow

Dental Choice Academy Student, Edmonton, AB.

Reviewer
quote
There remains an overwhelming demand of dental administers in dental offices across Alberta. However, it is a career which requires a thorough understanding of patients’ dental needs, motivators, insurance and finances. This is why the Dental Choice Academy was created to help ensure the administrator will succeed and help elevate whatever dental office they work at while giving excellent customer services to our beloved patients. The office administrator is the first point of contact and will be a key determinant in a dental clinic’s success. This is why training with the Dental Choice Academy is a win for everyone.

Dr. Amandeep Singh

Dentist, Edmonton, AB.

Reviewer
quote
“This program equipped me with the knowledge necessary for a successful practicum. It was everything I needed to start my journey in a dental office setting. I am grateful for the opportunity to have been part of it. I am eager to continue learning and growing in this field.”

Rani Gloria

Dental Choice Academy Student, Edmonton, AB.

Reviewer
quote
"My practicum was amazing, and I am honoured to be a part of the team now! Being that I already had 12 years dental experience I needed to learn the computer technology as it applies to dentistry. The program gave me that and the practicum allowed me to put the knowledge to use! Thank you so much!"

Cory Hemmings

Dental Choice Academy Student, Red Deer, AB.

Reviewer
quote
“The program enlightened me with valuable information every day and fully prepared me to join the dental field. It was thought-provoking and inspiring. It also helped me find a job as a dental administrator very shortly after completing the practicum. Thank you so much!”

Anastasia Karatsoli

Dental Choice Academy Student, Edmonton, AB

Reviewer

Kick-Start Your Dental Administration Career

Contact Dental Choice Academy Today!

If you’re ready to start your career in dental administration, want more information, or have any general questions about the program, please send us an email!

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Appointment
Call Us
587-844-5062