Calgary-Airdrie (403) 265-2527
Edmonton (780) 444-8936


Dental Receptionist


Dental Choice is proud to be Alberta's largest provider of professional dental services and professional dental management services.

We are looking for a Dental Receptionist who will ensure our dental office runs smoothly. Customer service is a core value at Dental Choice, and we believe in our office staff to create a good experience for every patient. As a Dental Choice Receptionist, you will become our voice and the face of our company, so friendliness and professionalism are a must.

Responsibilities (not limited to):

  • Answer phones and greet the patients
  • Update patient information in Dental Software
  • Make appointments over the phone & in the office
  • Follow all steps to keep accounts in good standing
  • Write referrals and book appointments with to specialists
  • Familiarize yourself with the other offices, staff, and doctors in our group à know the specialty type services (i.e., Invisalign, sedation, etc.) our other offices offer in order to refer patient within Dental Choice
  • Confidently ask patients to refer a friend, family or colleague to our office  
  • Book virtually all emergencies à know the hours of the other offices & refer if needed – Know what is a true dental emergency.
  • Update printed schedules with changes such as cancellations, emergencies, etc. & make sure staff are aware of these changes
  • Print and post daily schedules and inform staff of any changes made to schedules
  • Pre-authorize treatment diligently
  • Print and mail predeterminations for insurance, include necessary info
  • Call insurance companies to confirm patient eligibility and get plan breakdown
  • Keep balance for petty cash
  • Make sure all invoices have been date-stamped and initialed before being sent to accounting for payment
  • Order office supplies, including children’s prizes

Soft Skills:

  • Well Maintained presentation
  • Be organized, punctual and pay close attention to detail
  • Be a team player and an active listener
  • Promote adherence to Dental Choice systems and protocols
  • Have good written and verbal communication skills
  • Maintain a positive work atmosphere by acting and communicating in a manner to get along with patients, co-workers, dentists, and management

If you possess the above characteristics and have the passion to become a part of a growing Dental Group, Dental Choice is the right place for you!

Please contact Sam Kanchanwala, RPR – Recruiter for more information. Email: or call: 780-444-9555 Ext: 251

Only those applications who match closely with the requirements will be contacted.

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*Practice of General Dentistry

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